- For us to handle your orders, deliver your goods, and to process any payments and refunds, including the sharing of your data to any third-parties involved in the processes of your order, and delivery being completed
- To provide updates for orders placed, including any changes regarding parcel delivery
- To contact you in regards to any communication sent to us
- Keeping your contact details up to date
- Management of your online account
- To detect and prevent possible fraud, or abuse on our sites
- To send you details of marketing campaigns, news about our company, competitions, or promotions that may interest you, providing we have received your consent to do so
- To personalise your experience across our platforms, i.e. providing targeted suggestions for you online based on your previous use of our website
- When processing any competition, or prize draw entry (If any other purposes for processing your data are required, these will be detailed in any Terms and Conditions supplied in association with the competition at entry)
- Online ads
- We use online advertising to keep you aware of what we’re up to and to help you find our products. We may target banners and ads to you when you use other websites and apps, based on your Contact, Technical, Usage and Profile Data. We do this using a variety of digital marketing networks and ad exchanges, and a range of advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience Service.
- Email engagement
- When we send you marketing, service or order-related emails we will use a combination of pixels and cookies so we can be sure you have received them and also personalise your future experiences across our platforms.
We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be sent to you. These may include, but are not limited to:
- Payment gateways
- Delivery fulfilment companies
- Technology hosts, such as servers and email distributors
- Business partners
“Is your data shared”
Any information disclosed to us that is shared with any of our third-parties affiliations, or business partners will be limited to only the data needed to carry out instructions to complete your orders, or delivery of your goods.
“Your consent”
If you give your consent for marketing communications, or sign up to receive our newsletter, we will keep you informed by email, or via other electronic means, such as notifications via our App about our products and services.
We will not share any of the personal information you provide to us, to any third party without your permission, unless otherwise stated in this privacy policy, for the purpose of completing your order.
You can withdraw your consent at any time, and ask us not to continue processing your personal information.